FAQ

Where are our apartments?

The apartments of Apartamentos Dos Torres are located in the historical center and center of Zaragoza, just a few steps from the main touristic points of the city such as the Basilica del Pilar or the Cathedral of La Seo and a huge number of museums and Roman ruins surround all our apartments The Plaza de España, Calle Alfonso, D. Jaime, Paseo de la Independencia and shopping streets just a few meters away.

What capacity do the apartments have?

We have apartments of various sizes, from 1 room with capacity for four people to apartments with three bedrooms and capacity for 8 people.

Do I have to post bail?

The deposit is mandatory, we ask the clients to leave the apartment as far as possible as they have found it. In addition, and most importantly, no parties or events are allowed, the buildings in which the apartments are located are shared with the tenants of all the apartments, which do not have to put up with weekends, shouting, loud music, calls to your stamps or anything else that prevents normal rest. Causing serious annoyances to neighbors, leaving the apartment in very bad condition, break things of value (and not warn us), lose the keys, cause inconvenience to neighbors, vandalism … All this leads to the total or partial loss of the deposit.

When is the reservation payment made?

The cards that are requested for the reservation are checked by collecting an advance of € 5 upon making the reservation and the rest upon arrival. If the cancellation is earlier than 7 days, the full amount of the reservation will be returned.

If the cancellation is made outside the free cancellation period (7 days) 100% of the reservation is charged.

Is the price for Apartment?

Yes, the price is per apartment in its standard capacity, when there is an extra guest the proportional part of the reservation is automatically increased by adding the number of guests that will be accommodated.

All supplies are included in the price.

Are the apartments equipped?

All apartments are equipped with duvet covers, quilts, sheets and towels. So how bathroom items.

Complete kitchenware, crockery, cutlery, small and large appliances (oven, mircoondas, toaster, coffee maker, blender, refrigerator, washing machine, iron …)

They have heating and air conditioning.

Do you have parking?

We have parking spaces for your comfort in some of the accommodations, with an extra charge per day.

Can you smoke?

Smoking is prohibited in the apartments, as well as organizing parties that disturb the order and tranquility of other customers or neighbors.